Privacy Policy
Last updated: June 2026 · Effective: June 2026
CraftPoint Media LLC ("CraftPoint," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website or SMS opt-in service.
1. Information We Collect
We collect information you provide directly, including:
- Name, phone number, and email address (when you opt in to SMS updates)
- SMS consent status and timestamp
- IP address collected at time of submission for fraud prevention
2. How We Use Your Information
- To send SMS messages you have explicitly opted in to receive
- To send appointment confirmations, reminders, and service updates
- To comply with applicable laws and carrier requirements
- To improve our services
3. SMS / Text Message Communications
We do not sell, share, rent, or disclose your mobile phone number or SMS consent data to any third party for marketing purposes under any circumstances.
If you opt in to SMS communications:
- Consent is obtained via an explicit, unchecked checkbox — never pre-checked
- Consent is never a condition of purchasing any goods or services
- Reply STOP to any message to opt out immediately
- Reply HELP for assistance
- Message and data rates may apply depending on your carrier
- Message frequency varies based on your engagement with our services
4. Information Sharing
We do not sell your personal information. We may share your information only with:
- Service providers who help us operate our platform (SMS delivery, CRM), under confidentiality agreements
- Legal authorities when required by law or court order
5. Data Retention
We retain your information for as long as needed to provide services and comply with legal obligations. You may request deletion at any time by contacting us.
6. Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us at support@craftpointmedia.com.
7. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision.
8. Contact Us
CraftPoint Media LLC
New Jersey, USA
support@craftpointmedia.com