Privacy Policy
Last updated: May 6, 2026
CraftPoint Media LLC ("CraftPoint Media", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with our services, including our SMS messaging program.
1. Information We Collect
We collect the following information when you opt in to receive SMS messages:
- Full name
- Mobile phone number
- Email address (optional)
- IP address and timestamp at the time of opt-in
- Explicit consent record
2. SMS Terms & Conditions
By opting in to CraftPoint Media SMS updates, you consent to receive recurring automated text messages from CraftPoint Media. Message & data rates may apply. Message frequency varies.
How to opt out: Reply STOP to any SMS message at any time to unsubscribe. You will receive a confirmation message and no further messages will be sent.
How to get help: Reply HELP to any SMS message or contact us at support@craftpointmedia.com.
Supported carriers: All major US carriers. Carrier support may vary.
No purchase required: Consent to receive SMS messages is not a condition of purchase.
Privacy: We will not share your phone number or personal information with third parties for marketing purposes.
3. How We Use Your Information
- To send you SMS updates, reminders, and announcements you have consented to receive
- To maintain a record of your consent for compliance purposes
- To respond to your requests or inquiries
- To improve our services
4. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers who assist in delivering SMS messages (Telnyx)
- Legal authorities when required by law
5. Data Retention
We retain your opt-in record for as long as you remain subscribed and for a period of 4 years thereafter for compliance purposes. You may request deletion of your data at any time by contacting us.
6. Your Rights
You have the right to access, correct, or delete your personal information. To exercise these rights, contact us at support@craftpointmedia.com.
7. Contact Us
CraftPoint Media LLC
Email: support@craftpointmedia.com